CDR is Hiring a Program Associate

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Position Announcement: Program Associate

CDR Associates is a collaborative problem solving organization, based in Boulder, Colorado with almost 40 years of experience. Our goal is to make complex projects simpler, find solutions to conflict, and bring diverse groups together to make better decisions. We work in a variety of arenas including transportation and energy projects when federal, state and local authority compete, in the public health arena where stakeholders have diverse needs, and in the water arena where water is scarce or in need of coordinated management.  We provide facilitation, stakeholder engagement, conflict management, and training – and support all these services with our commitment to and expertise in collaboration. The binding element of our work is the pursuit of improved public planning and development outcomes by bringing diverse and sometimes conflicting perspectives together.

We’re looking for a Program Associate to join our team – someone who has good communication and organizational skills and is hardworking, reliable, creative, willing to question convention, and able to multi-task in a small, entrepreneurial organization.

As a junior member of our team, you’ll be assisting with the design and implementation of our services, assist with organizational and office needs, and lead communication with stakeholders.

Qualifications and Skills

  • A bachelor’s or master’s degree (preferred)
  • A year or more of experience in a related field of work is a plus
  • Specialized skills such as communications, public relations, and graphic design are a plus
  • Experience in project management, facilitation, training, program evaluation, and/or process design
  • Excellent writing and communication skills a must
  • Ability to manage flexible work schedule, including early mornings, some evenings, and weekend work
  • Excellent organizational skills with demonstrated ability to execute projects on time and on budget
  • Ability to work independently and take initiative in a fast-paced work environment
  • Proficient in basic computer use including managing data, reporting, Microsoft Office and designing basic outreach materials; advanced spreadsheet and data analysis are a plus
  • Ability to provide your own transportation to meetings and events outside the Greater Denver area.
  • Desire to develop conflict management, stakeholder engagement, and facilitation skills and to grow within the organization

Responsibilities

The program associate may do any or all of the following:

  • Serve as a junior member of facilitation, mediation, and training teams. This may include providing flip-chart recording,note-taking, writing meeting summaries, handling logistical tasks, assisting with project management, and/or conducting preparatory interviews.
  • Prepare senior staff for meetings/facilitations.
  • Assist with proposals and respond to information requests from prospective clients.
  • Support the development and revision of training materials including: training offerings, curricula, and training evaluation.
  • Assure the maintenance and organization of relevant project materials and records as needed for planning, evaluation, and monitoring.
  • Maintain client database and outreach plan to ensure organized project and partner communication.
  • Research issues and substantive information related to CDR projects, on request from other program staff.
  • Prioritize and organize assigned work to ensure projects are completed on time and in scope.
  • Assist with the management of website content, newsletter and other social media.
  • General office administration and organization, including office supply inventory and purchasing.

What’s Next

Send us a (1) Resume, (2) Cover Letter and (3) Writing Sample by August 15, 2018.  We’ll be reviewing and engaging with applicants on a rolling basis. Correspondence can be send to careers@mediate.org. Please write “CDR Project Associate 2018 Application_[First Name] [Last Name]” in the subject line of the email.

 

Notes From the Field: Register for CDR’s Fall 2018 Training – Facilitation and Mediation of Public and Environmental Conflicts: Practical Strategies for Reaching Agreement!

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CDR’s Fall training program is back! CDR is holding its annual, much-acclaimed 3-day Facilitation and Mediation training in Boulder, Colorado on September 25th through September 27th. Develop essential skills to manage the complexities of multi-party conflict and discover new ways to implement inclusive processes.

To learn more about our public training opportunities or to register, click here.

Introducing CDR’s newest staff member, Melissa Rary

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CDR welcomed a new Program Associate, Melissa Rary, to the team in late February. Melissa brings her passion for engaging communities in decision-making along with her careful attention to detail managing projects. A recent graduate with an MA in International Development from the Josef Korbel School of International Studies, Melissa is interested in bringing a diverse group of stakeholders to the table to address sustainable development. She has experience facilitating workshops aimed at improving working relationships for EPA and Tribal Government employees, analyzing qualitative and quantitative data for policy development, and working with international organizations to increase community outreach and awareness.

Prior to moving to Denver, Melissa attended the University of Georgia and remains a loyal Georgia Bulldog during football season each year. When she’s not working, you can find Melissa cooking up a nice meal, running around Denver’s beautiful parks, or hiking with her partner Nick and their two labs, Athena and Oak. Melissa would love to hear any recommendations for your favorite restaurant in the area (or any favorite cookbooks!), so please feel free to reach out to her at mrary@mediate.org.

Communicating Science for a Second Century

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The National Park Service (NPS) is charged with providing innovative, learner-centered inclusive experiences that reflect current scientific and academic research and methods. The National Park System provides unparalleled in-person and remote learning opportunities for students of every age, primarily through the use of interpreters. Following the Centennial Anniversary of the Park Service, it became clear that the issues are changing and audiences are evolving.  Issues such as climate change, invasive species and endangered species protection, have the potential to delay, derail or dissuade attempts at dialogue and learning. To this end, the Park Service invited social science academics, practitioners and other subject matter experts to an interactive workshop to develop strategies to inform NPS science communication work in the Park Service’s second century.

Key workshop questions included:  1) how can the NPS effectively address the immediate learning interests of some audiences while delivering transformative learning opportunities for all and 2) how can – or should – the NPS best leverage audience-centered interpretation, mass communications, and technology to deliver experiences that advance critical dialogue, reach traditionally underserved audiences and 3) promote lifelong learning across all audiences.

The workshop outcomes included recommendations for innovative practices and tangible actions that can be implemented towards providing impactful communication. This includes a) methods and approaches for meaningful engagement with existing audiences b) opportunities to inspire interest among disengaged audiences on park topics, c) ideas on how to amplify the effect of these efforts through social networks and spheres of influence and d) identify fertile ground for pioneering new methods and technologies that explore the nexus of science, society and personal values. Over the course of the workshop, drawing from marketing, media, arts and humanities and social science as a whole, the workshop participants identified best practices, knowledge gaps and high-priority needs for data and research.

As part of a long-term relationship with the Park Service, CDR, with a team of NPS and Social Science communication experts, assisted in the design and facilitation of this important workshop.

For more information contact Jonathan Bartsch (jbartsch@mediate.org).

Stone Soup for Public Health Improvement Planning

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In mid-January, 2018, a diverse group of residents and agency representatives formed with wide-ranging areas of interest, but they had one thing in common — keeping Broomfield a healthy place to live, work, and play. The group is Broomfield’s Health and Human Services Advisory Committee or HHSAC (pronounced H-Sack). HHSAC meets monthly to advise the city and county on community needs and interests around public health. HHSAC met with Broomfield’s Public Health and Environment Division and CDR Associates to talk about the city and county’s Public Health Improvement Plan.

Colorado’s 2008 Public Health Act mandates that every five years local health agencies examine data about the public health of their communities. For Broomfield, examining this data is the foundation of their Public Health Improvement Plan or PHIP. In addition to the core services Broomfield’s Public Health Department always conducts, the PHIP identifies one or more public health issues that the city and county focus on for five years, seeking to make measurable impact on a stymieing challenge.

But there are so many different public health issues. Which one(s) should the PHIP focus on? That’s the question HHSAC, the public health staff, and CDR grappled with. Broomfield had  quantitative data on 12 health priorities, where they measured impact of various issues like chronic diseases, access to health care, mental health, and more. But, it was important to both Broomfield and HHSAC to understand the “why” behind the data, to get the opinions and knowledge of neighbors, service providers, and experts. Marie Grucelski, a public health educator for Public Health and Environment, says, “We need a combination of the facts and figures from places like the CDC and the Colorado Department of Public Health along with the views and opinions of our community members in order to tell the complete story of our community’s health.”

They’re starting in a good place. U.S. New & World Report ranked Broomfield as the 3rd healthiest county in the U.S. in 2018. Broomfield Public Health and Environment and HHSAC aim to make the city and county even healthier, for all populations in their community.

In order to select those public health priorities, Broomfield wanted to hear from the public. In conjucntion with City staff, CDR began conducting a Community Health Assessment or CHA. Broomfield’s goal with the CHA was to hear from as wide a group of voices from the community as possible. To do that, CDR developed multiple methods to meet various community members where they are — using a Broomfield-wide citizen survey, on-location card surveys, online digital surveys, in-person focus groups and interviews, and marketing approaches that notify folks through social media. CDR will collect and analyze the data, use a thematic categorization and coding system and a criteria selection process, and develop an analysis of the qualitative input to tell HHSAC what Broomfield’s community members think and know.

After the information has been collected and analyzed, CDR will gather once again with HHSAC and public health staff. They will meet again and begin review the  data — the quantitative date, the qualitative data, and the community input. CDR will work with HHSAC as they debate pros and cons and criteria for selection. In the end, HHSAC will select two to three public health priorities and will identify ways to make Broomfield a healthier place to live, work, and play.

If you have any questions about CDR’s public health work or community assessments and data analysis, write Jeffrey Range at jrange@mediate.org.

Drugs & Kids: Taking on a Surmountable Public Health Challenge

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In 1898, The Bayer Co. commercialized their new pain reliever — a little off-the-shelf number called Heroin. At the time the opioid was considered a wonder drug. In 1996 Purdue Pharma started selling OxyContin. In 2016, the U.S. averaged 115 opioid overdose deaths a day.

We start with the opioid epidemic because it’s topical. It’s in the news and on our minds. It’s also but a single chapter of the broader substance use and abuse story. The opioid epidemic, as an illustrative case, can seem insurmountable. And drug abuse issues in general can produce similar thinking. Can anything be done, or are we helpless in the face of this massive problem? The Public Health and Environment Division in Broomfield, Colorado say something can be done.

The division is launching a Communities that Care (CTC) program to address youth substance abuse. CTC is a program of the Center for Communities that Care out of the University of Washington. “The CTC process begins with a youth survey to identify a community’s risks and strengths. Based on these data, CTC helps communities select and implement tested & effective prevention programs and policies. CTC also helps amplify programs already working.”

For Broomfield, the plan was to (1) convene a group of experts (steering committee) who work with youth and have some connection to youth substance abuse, (2) gather quantitative data and community input, (3) provide the steering committee with the data and input, and (4) have the steering committee make recommendations on what factors Broomfield should focus on.

The group, the steering committee, would be charged with recommending two to three factors for Broomfield to focus on, selected from CTC’s overall 32 factors. The factors a community selects help determine which strategies a community will employ to address youth substance abuse. Factors are separated into “protective factors” and “risk factors.” To oversimplify it, protective factors are proactive things that keep kids from getting into drugs, while risk factors are the types of events and influences that can lead a kid to getting into drugs. Which to focus on? Which will have the most effectiveness? Which is most influential in Broomfield? Answering those questions were the charge of the steering committee.

Gathering community input sought to get an on-the-ground understanding of drugs and kids in Broomfield. This is where CDR came in.

CDR had two jobs on this effort – collect the community input by conducting a series of interviews and help the steering committee make a consensus decision.

But why all the trouble? Broomfield had the authority to make a decision on which factors and strategies to select. Alison Long, Director of Health Promotions at Broomfield Public Health and Environment, said, “It is challenging to work with a group of residents from different disciplines and perspectives to come up with recommendations on how to address the complex problem of youth substance abuse. But when the coalition was able to reach consensus based on community input, we gained buy-in and support for our goals that would have been more difficult working as an individual organization.”

She spoiled the endgame there a little. But, she’s right. First, the steering committee passed a consensus-based recommendation to Broomfield. They recommended Broomfield focus on (1) School and Community Opportunities for Prosocial Involvement (Protective Factor) and (2) Early and Persistent Anti-Social Behavior (Risk Factor). And, the work of obtaining community input from schools, police, health care providers, youth who were former users, parents of kids with addiction, and other nonprofits created a big team, who’s invested in this issue; who wants to collaborate to make meaningful change on the issue; and who bring unique knowledge, resources, and ideas to addressing the issue. That’s to say, by getting community input, Broomfield not only got key information. They also got partners.

In the end, Broomfield is taking on a massive challenge, using tested strategies to do so, tailoring it to meet Broomfield’s unique needs, and founding it – using CDR’s help – on community partnership.

To learn more about CDR’s public health work or community assessments and data analysis write Taber Ward (tward@mediate.org) or Jeffrey Range (jrange@mediate.org).